Cookie Policy

Last updated: 24 August 2026

This Cookie Policy explains how NextStep Flooring (Pty) Ltd uses cookies and similar technologies on its website.

It should be read together with our Privacy Policy.

1. Who We Are

This website is operated by:

NextStep Flooring (Pty) Ltd
Registration number: 2026/260087/07
14B Southwell Manor
Port Alfred
Eastern Cape
6170
South Africa

Telephone: +27 60 586 8983
Email: info.nsflooring@gmail.com
Website: https://nextstepflooringec.co.za

2. What Are Cookies?

Cookies are small text files that are stored on your computer, mobile phone or other device when you visit a website.

Cookies can help websites to:

operate correctly;
remain secure;
remember visitor preferences;
understand how visitors use the website;
measure website performance; and
improve the overall user experience.

Some cookies are temporary and are deleted when you close your browser.

Others may remain on your device for a set period or until you delete them.

3. How We Use Cookies

NextStep Flooring (Pty) Ltd may use cookies and similar technologies to:

operate and secure our website;
enable forms and other website features;
remember cookie preferences;
understand how visitors use the website;
measure website traffic and performance;
identify which pages visitors find useful;
understand how visitors arrived at the website;
improve website usability and content; and
support third-party services used on the website.

4. Types of Cookies We Use

Essential Cookies

Essential cookies are necessary for the website to operate properly and securely.

They may support functions such as:

website security;
fraud prevention;
visitor sessions;
form submissions;
page navigation;
cookie preference storage;
accessibility;
network management; and
other core website functions.

These cookies cannot always be disabled through the website's cookie settings because the website may not function correctly without them.

You may be able to block essential cookies through your browser settings, but doing so may cause parts of the website to stop working properly.

Analytics and Performance Cookies

Analytics and performance cookies help us understand how visitors use our website.

They may collect information such as:

pages visited;
time spent on pages;
website entry and exit pages;
referral source;
approximate geographic location;
device type;
browser type;
interactions with buttons or forms; and
website errors.

We use this information to understand overall website performance and improve the visitor experience.

Functional Cookies

Functional cookies help provide enhanced website features and remember certain visitor choices.

These may include preferences relating to:

display settings;
previously selected cookie choices;
embedded content;
communication tools; or
other website functionality.

Marketing Cookies

Marketing cookies may be used to measure advertising activity or help provide more relevant promotional content.

NextStep Flooring (Pty) Ltd does not intend to use advertising or marketing cookies unless relevant advertising or tracking services are deliberately added to the website.

If marketing technologies are introduced in future, our cookie settings and this policy should be updated accordingly.

5. Wix Cookies

Our website is built and hosted using Wix.

Wix may place cookies and similar technologies on visitors' devices in order to operate, secure and maintain the website.

These may support functions such as:

website security;
fraud prevention;
visitor sessions;
website stability;
form functionality;
cookie consent records;
technical operation; and
other Wix website features.

The exact cookies used may vary depending on the Wix features, applications and integrations enabled on the website.

Wix may process certain technical information in accordance with its own privacy and cookie practices.

6. Google Analytics

We use Google Analytics to help us understand how visitors interact with our website.

Google Analytics may collect information such as:

pages viewed;
time spent on the website;
general device information;
browser information;
referral source;
approximate geographic location; and
interactions with website features.

This information is primarily used to measure overall website performance and improve the user experience.

Where required, Google Analytics and related non-essential technologies are controlled by the cookie consent settings on the website.

Google may process information outside South Africa in accordance with its own privacy practices and applicable safeguards.

7. Google Maps

Our website may use Google Maps to display location information or help visitors find or understand our service area.

When Google Maps content is loaded or used, Google may collect technical or personal information such as:

IP address;
device information;
browser information;
approximate location; and
interactions with the map.

Google's processing of this information is governed by Google's own privacy and cookie practices.

8. Google Business Profile and Reviews

Our website may include links to or content from our Google Business Profile, including Google reviews.

When you interact with Google content or leave the NextStep Flooring website to visit Google, Google may collect information in accordance with its own policies.

Embedded review or Google-related features may also use cookies or similar technologies where applicable.

9. WhatsApp and Social Media

Our website may contain links or buttons connecting visitors to services such as:

WhatsApp;
Facebook;
Instagram; or
other social media platforms.

If you interact with these services, the relevant provider may collect information about your device, account or interaction.

These third-party services are governed by their own privacy and cookie policies.

10. Embedded and Third-Party Content

Our website may include third-party features or embedded content such as:

Google Maps;
Google reviews;
social media content;
videos;
supplier content;
external links;
communication tools; or
other website integrations.

These third parties may place their own cookies or collect information when their services load or when you interact with them.

NextStep Flooring (Pty) Ltd does not control cookies placed directly by independent third-party providers.

11. Cookie Consent

Where a cookie consent banner is displayed, you may be given the option to:

accept cookies;
reject non-essential cookies;
select specific cookie categories; or
change your preferences later.

Essential cookies may continue to operate because they are required for core website functionality and security.

Your cookie preferences may themselves be stored in a cookie so that the website can remember your choices.

12. Managing Your Cookie Preferences

You can manage your cookie choices through the cookie settings available on our website where provided.

You may also manage cookies through your browser settings.

Most browsers allow you to:

view stored cookies;
delete cookies;
block cookies from particular websites;
block third-party cookies;
clear browsing data; or
block all cookies.

Browser settings vary between providers and devices.

Please consult the help or privacy settings of your browser for current instructions.

Blocking all cookies may affect the functionality of our website and may prevent certain features from working correctly.

13. How Long Cookies Remain on Your Device

The length of time a cookie remains on your device depends on the type of cookie.

Some cookies are session cookies and are removed when you close your browser.

Other cookies are persistent cookies and may remain on your device until:

they reach their expiry date;
you delete them;
your browser deletes them; or
the relevant service removes them.

The exact duration may vary depending on the cookie and the service that placed it.

14. Personal Information and Cookies

Some information collected through cookies or similar technologies may qualify as personal information under the Protection of Personal Information Act 4 of 2013 ("POPIA").

Where personal information is processed through website technologies, NextStep Flooring (Pty) Ltd aims to process it lawfully, transparently and for legitimate purposes.

Further information about how we collect, use, share and protect personal information is available in our Privacy Policy.

15. International Processing

Some website and technology providers used by NextStep Flooring (Pty) Ltd may store or process information outside South Africa.

This may include providers such as:

Wix;
Google;
social media platforms; and
other technology providers.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with POPIA.

16. Changes to the Cookies We Use

The cookies and technologies used on our website may change when we:

update the website;
add or remove Wix applications;
introduce new analytics tools;
introduce advertising or marketing technologies;
add third-party content;
add communication tools; or
change website functionality.

We may update this Cookie Policy to reflect those changes.

The cookie consent tool displayed on the website, where available, may provide the most current information about detected cookie categories and services.

17. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

changes to our website;
changes to the technologies we use;
changes to our service providers;
legal or regulatory developments; or
changes in how cookies and similar technologies are used.

The latest version will be published on our website with an updated revision date.

18. Contact Us

If you have any questions about our use of cookies or how we handle personal information, please contact:

NextStep Flooring (Pty) Ltd
Registration number: 2026/260087/07

14B Southwell Manor
Port Alfred
Eastern Cape
6170
South Africa

Information Officer: Jeandre Nel
Telephone: +27 60 586 8983
Email: info.nsflooring@gmail.com
Website: https://nextstepflooringec.co.za